GET SECO SUPPORT YOUR WAY
Seco offers various virtual support options to help speed up projects, while still setting up face-to-face meetings when needed.CHOOSE THE LEVEL OF SUPPORT YOU NEED WHENEVER, HOWEVER
Gain control over when and how you get machining and production assistance. Thanks to new technologies and more efficient ways of working, our world is shrinking and solutions are at your fingertips. Virtual meetings, self-service solutions, online workspaces, and mobile apps all allow you to choose Seco support your way. This new way of working isn't getting rid of our face-to-face options of support, but rather enhancing your support experience. We have application specialists, global expertise, local support, and more that are now easily connected together, increasing the speed of projects, and empowering you to find the right options for you.
We also have a variety of self-service solutions that put the support in your own hands. Applications such as the Seco Assistant app and Suggest allow you to search for multiple solutions and products for your needs. Whether you're looking to speak to one of our team members or want the option to find solutions on your own, this new way of working gives your the freedom to find the level of support that best fits your needs.
Reach out to your local Seco representative to get started, or use one of our self-service support options.
Get started by finding your local Seco Representative by emailing connect@secotools.com
SECO MY PAGES ACCOUNT
If you want to find information immediately, you can utilize your Seco My Pages account online. When you log in to your Seco account, you have access to so much information regarding your orders, new products, and much more.
Some key benefits of having a My Pages account are:
ADVANCED PRODUCT SEARCH FUNCTIONALITY
Easily find what you need from any device thanks to our advanced product search functionality. Search by keywords, designation, or other various information you have that can be useful. You can view list pricing, check real-time inventory levels, and get detailed product information.
PRODUCT INFORMATION
Check real-time inventory levels and get detailed product information (dimensions, weight, package quantity, etc.) at your fingertips. For a more detailed look at tooling solutions, you can download 2D and 3D drawings and even get information on spare parts and accessories.
CUTTING DATA
From your My Pages account, you can match the right metal cutting solutions to your unique application requirements and get access to cutting data recommendations. You can also generate machine codes needed to cut threads, as well as share this information across your team.
ACCOUNT TOOLS
You can visit your personal dashboard within My Pages to get all needed custom information, advanced cutting parameters when looking for cutting data, or the opportunity to set favorites tooling lists.
Register for your Seco My Pages account here
Seco Assistant App
Keep current data on our over 30,000 standard products in your pocket or on the go by downloading our Seco Assistant app. Quickly share lists of Favorite tools with your team, utilize offline features such as machining calculators and easily access product details by scanning the bar code on Seco packaging.
Click here for Android App
Click here for iOS App
Suggest
Find the right tool and cutting parameters for your needs with Suggest. Suggest takes you a step further in your research and enables you to find how to best utilize the tool in your shop and to its full potential based on the application. Suggest can be used on our website to make it fast and easy to find and purchase the solution you're looking for.
Tec Team and Customer Support
For any production challenges you face, our dedicated Customer Support and Tec Team can assist you via virtual meeting, video call, or instant chat/text, empowering you to achieve your operational goals without delay.
To reach out to our Tec Team:
Email: tec-team.us@secotools.com
Phone: 1-800-Tec-Team (1-800-832-8326)
To reach out to our Customer Support:
Email: customerservice@secotools.com
Phone: 1-248-528-5220
