Coronavirus COVID-19 Impact
Seco Tools is carefully monitoring the COVID-19 situation globally and following guidance and precautionary measures provided by health authorities and the local governments. Our top priority, relative to the outbreak, is to protect our people, operations and customers from adverse impacts.BUSINESS RESILIENCY PLAN
Seco Tools is carefully monitoring the COVID-19 situation globally by following guidelines and precautionary measures provided by health authorities and the local governments. Our top priority, relative to the outbreak, is to protect our people, operations, and customers from adverse impacts.
As a company, we have already taken actions in the past few weeks to protect our customers and coworkers, while at the same time ensuring that our business runs as usual. One of the steps Seco has taken to keep the coronavirus (COVID-19) from spreading is to minimize direct contact between people and to have our teams work from home whenever possible.
In this situation, we will find new ways to collaborate through digital tools. You can reach your local representative(s) by phone or email. We are also available through virtual collaboration tools such as Teams or Skype. These can replace meetings that were originally scheduled physically, to ensure that we can continue to support you in your operations.
The situation is changing quickly, and we are adapting as we go along. It is very important for us to find ways to continue to support our customers. We are a global company with production and distribution facilities all over the world. This alongside procurement diversification supports our supply chain security. We continuously assess inventory demand, raw material requirements, production capacities, and logistics to actively manage risks. Any mid- or long-term supply risks that derive from the current Covid-19 situation are adopted into this workflow and plans are made on how to best mitigate them.
We are doing our utmost to ensure continued delivery to you in these uncertain times. Our teams are continuously assessing the situation and taking actions to mitigate any risks accordingly. For additional product or order questions, our representatives and technicians are available via phone, email, and other digital communication to support you in whatever metal cutting or production challenges you face.
If you have any additional questions or concerns, you can find the phone number or email to our customer experience or technical service teams here.